Timber Joinery Care and Maintenance

Timber Joinery Care and Maintenance

Thank you for buying Cockburn Joinery products. Your timber windows and doors are designed for beauty, quality and performance. By following these guidelines, you will protect your investment and retain their beauty and function.

Please read and follow the instructions for proper installation of Cockburn Joinery Products. If your abilities do not match the requirements, contact an experienced contractor. Should you have any further questions on caring for your joinery, please contact Cockburn Joinery on (08) 9330 2282 or email us at reception@cockburnjoinery.com.au

  • Always store your raw joinery flat, in a dry place and avoid freshly plastered areas.
  • Timber joinery must not be fitted into freshly plastered new homes
  • Allow timber joinery to adjust to room conditions by removing wrapping and keeping the joinery flat for at least 3 days prior to installation.
  • Cockburn Joinery recommend a professional carpenter install your joinery, including doors.
  • Doors should be hung with three 75-100mm hinges to provide enough support.
  • Awnings are recommended for entrance doors exposed to weather.
  • We recommend using a qualified painter to prepare and paint your joinery.
  • If Cockburn Joinery windows and doors are treated with a temporary protective coating (wood dressing), which is designed to help prevent soiling during construction, protection will be provided for up to 3 months dependent upon prevailing weather conditions.
  • Timber treated with a wood dressing should not be coated with a stain until a weathering and seasoning period of 4 weeks has elapsed.
  • Paint finishes must be oil based and exterior finishes must be used on external joinery.
  • Do not use dark colours if the doors are exposed to direct sunlight.
  • Properly prepared timber surfaces absorb finish materials more easily. Prior to finishing timber products, lightly sand the surfaces with fine sandpaper or steel wool. Remove dust particles with a soft dry rag.
  • Painting must include one coat of primer, one coat of undercoat and two coats of enamel colour. For sealed joinery, one coat of primer and two coats of oil based sealant or varnish are required. We recommend Sikkens Cetol HLS and Cetol Filter 7 for sealing.
  • Always paint or seal the top, bottom and sides of doors, windows or frames and under hardware e.g. hinges, drop bolts, locks and handles. Any area of exposed endgrain must be sealed or painted with as many coats as joinery faces. Doors require sealing immediately after hanging. Please check your stain or paint manufacturer’s directions for drying time between coats
  • Do not paint balancer ropes (if present), weather-stripping, gaskets, interlocks, silicon beads or any other moving parts.
  • Do not allow painted surfaces to come in contact with other surfaces until thoroughly dry.
Ongoing maintenance:
  • Under normal wear conditions joinery should be repainted/resealed every 3 years by a qualified painter, using oil based paints or sealants.
  • In areas of high exposure to the elements (coastal or riverside areas, or exposed to more than 2 hours of direct sunlight per day) more frequent maintenance will be required. Please check with your paint supplier for a life time maintenance program
  • Glass and timber may be scratched during cleaning. Make sure cleaning rags have not picked up any grit, remove rings from your fingers and be careful with scraping devices.· Wash down timber surfaces with a soft cloth and mild detergent. Rinse off residue with clean water. Don’t use solvents.
  • Be aware of excessive condensation as this can cause structural deterioration and the possibility of mould growth.
  • Door and window hardware will require appropriate cleaning and weather proofing, depending on the level of exposure. Please refer to Centor Architectural’s recommendations or contact us with any questions. Please note that stainless steel fittings are NOT marine grade and must be treated with a corrosive preventative, especially in seaside or highly exposed locations. To prevent tea staining of stainless steel fixtures, regular cleaning with mild detergent or soap and water is recommended.
  • Brassware if fitted is supplied polished and clear lacquered to provide a clear protection to the polished surface. Regular dusting with a soft cloth and occasional application of a good quality furniture polish will help prolong the life of the lacquer. On no account should abrasive metal polishes or agents be used as they will remove the lacquer.
  • Keep bottom tracks clean, wipe with a cloth and use a dry silica based lubricant if required, lightly grease top tracks, oil hinges. This will ensure a smooth action and increase the lifespan of the hardware.
  • Insulating, low-e or heat reflective glasses require specific maintenance to ensure their complete effectiveness. Contact Cockburn joinery for our glass supplier’s instructions.
  • Some of Cockburn Joinery’s timber products have simple drainage or weep systems. These water drainage pathways must be kept clear and clean for the window or door to operate correctly. It’s normal for water to accumulate in the sill or track area with wind driven rain. The water is intended to drain to the outside and requires a clean pathway.
  • Protect and/or cover Cockburn Joinery products during cleaning process to prevent acid contact. If acid does come into contact with unit, immediately wash all surfaces with clean water.
Replacing Broken Glass:
  • In most cases, it is easier and more economical to replace the entire window sash, rather than the glass.
  • If a window pane is broken, always cover the damaged area for safety and cover the floors to avoid damage from falling glass, then consult a qualified glazier. Our glazier is Western Glass phone: 0418 914 084 (Jeff Burgess).
  • Make sure the replacement glass has the same energy performance as the pane being replaced.
Lifetime Guarantee on all of our timber joinery includes the following conditions:
  • Cockburn Joinery Myaree Timber Joinery Care and Maintenance Guide has been followed including all recommendations
  • Joinery was installed by a qualified carpenter
  • Joinery was painted by a qualified painter
  • All products used, including painting and staining meet Australian Standards

The following are not defects in workmanship or material and are not covered by the manufacturer’s warranty:

  • Failure to properly seal the timber joinery. All edges must be immediately sealed after fitting and hanging
  • Failure to use recommended finishing product and instructions will void warranty
  • Natural variations in colour and texture of the door are allowed as per Australian Standards
  • All care in matching timber colour has been taken by the manufacturer however natural variations in colour before and after sealing cannot be predicted or prevented
  • Defects caused by warp or bow of the frame or jamb in which the door or window is hung
  • Improper installation such that the door does not swing freely Damage caused by improper handling or on-site storage
  • Damage caused by attempts other than Cockburn Joinery Myaree to repair the joinery
  • Panel misalignment or shrinkage is not considered a defect· the performance or appearance of finishes applied is not covered
  • Hardware and fixtures fitted to the joinery are not covered
  • The structural strength of a door must not be impaired. Avoid cutting a door to reduce width. Do not cut doors down in height by more than 10mm
  • Use three hinges on doors up to 2340 and four hinges on doors over 2340mm; align hinges properly to prevent distortion
  • Mortise locks/ironmongery must not be fitted to a rail joint and should only be fitted on a solid style. Mortise lock cavity should be kept to a minimum.