FAQ

Frequently Asked Questions

  • DO I NEED TO MAKE AN APPOINTMENT?

    Yes. We want to ensure that we have a dedicated team member to discuss your plans and without interruption.  Call to make an appointment and bring your ideas and plans or we can start with a blank canvas.

  • DO YOU HAVE DESIGN SERVICES?

    Yes.  We’re happy to design your joinery.  Our expert team have had years of experience designing customised timber doors and joinery.  Please review our fee structure here.

  • CAN YOU WORK WITH BUILDERS AND ARCHITECTS?

    Yes. We work with builders and architects all the time and understand the requirements and time restraints required for projects.

  • DO YOU INSTALL THE JOINERY?

    No, our team are dedicated to the craft and production of joinery.  We can provide a recommended list of carpenters who know our work and would be happy to install for your project.

  • DO I NEED TO SIGN MY QUOTE BEFORE COMMENCEMENT OF WORK?

    Yes. A signed quote is required before commencement of work to ensure both Cockburn Joinery and the customer agree on all specifications related to the job, including allowances and potential issues that may arise during development. So ‘measuring twice, cutting once’ by all parties will enable Cockburn Joinery to accurately manufacture the joinery.

  • WHAT ARE YOUR CARE AND MAINTENANCE POLICIES IN RELATION TO YOUR JOINERY?

    Please find all information relating to this here

Expert Joinery Company

Established in 1956 comes a reputation for joinery experience and knowledge.

Craftsmanship Excellence

Craftsmanship is our art and we take pride in delivering first-class products.

Customisation

Customisation is our speciality, meeting needs for architectural homes or heritage projects.

Quality Timbers

Best-quality timber is sourced as our commitment to AS2047 Australian Standards.

On time

Projects are manufactured and delivered seamlessly – on time Thumbs up – Service is king with open and honest communication throughout a project lifespan.

Customer Service

We value the relationship with each client and strive to produce the highest quality timber joinery for any project - large or small.

We would have no hesitation in recommending them to all our clients, friends and family.

Alec Hale,

Nulook Homes

Always provided an excellent standard of work, both quality of product and professional service.

Richard Muskett,

Beilby Design

Our business Tradition Stained Glass, deals with Cockburn Joinery on a weekly basis and has done for many, many years

Mike Fernot,

Tradition Stained Glass