Frequently Asked Questions
DO I NEED TO MAKE AN APPOINTMENT?
Yes. We want to ensure that we have a dedicated team member to discuss your plans and without interruption. Call to make an appointment and bring your ideas and plans or we can start with a blank canvas.
DO YOU HAVE DESIGN SERVICES?
WHAT TIMBER DO YOU USE?
We proudly work with a range of quality timbers, such as:
- Jarrah Paint Grade
- Laminated Iron Ash
- NSW Blackbutt
- Oregon (Douglas Fir)
- Spotted Gum
- Tasmanian Blackwood
- Tasmanian Oak
- Victorian Ash
- Vulcan Thermally Modified
- Western Red Cedar
CAN YOU WORK WITH BUILDERS AND ARCHITECTS?
Yes. We work with builders and architects all the time and understand the requirements and time restraints required for projects.
DO YOU INSTALL THE JOINERY?
No, our team are dedicated to the craft and production of joinery. We can provide a recommended list of carpenters who know our work and would be happy to install for your project.
DO I NEED TO SIGN MY QUOTE BEFORE COMMENCEMENT OF WORK?
Yes. A signed quote is required before commencement of work to ensure both Cockburn Joinery and the customer agree on all specifications related to the job, including allowances and potential issues that may arise during development. So ‘measuring twice, cutting once’ by all parties will enable Cockburn Joinery to accurately manufacture the joinery.
WHAT ARE YOUR CARE AND MAINTENANCE POLICIES IN RELATION TO YOUR JOINERY?
IF MY WORK IS OUT OF YOUR SCOPE, CAN YOU RECOMMENDED ANYONE?
Expert Joinery Company
We would like to thank you and your team for the absolutely awesome and professional job you did in designing and constructing our new bespoke book shelf.
We are thrilled with the new addition to our house!
They are a great team who supply a quality product. We would have no hesitation in recommending them to all our clients, friends and family.
Cockburn Joinery have always provided an excellent standard of work, both quality of product and professional service.